A PYMNTS Company

Australia: ACCC assessing sharing economy review policies

By  |  September 22, 2016

The Australian Competition and Consumer Commission is evaluating the review policies for sharing economy platforms as part of an international initiative targeting online reviews and endorsements.

    Get the Full Story

    Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required.

    yesSubscribe to our daily newsletter, PYMNTS Today.

    By completing this form, you agree to receive marketing communications from PYMNTS and to the sharing of your information with our sponsor, if applicable, in accordance with our Privacy Policy and Terms and Conditions.

    Annually, the International Consumer Protection and Enforcement Network works with over 50 consumer protection agencies around the world to conduct an internet sweep.

    “The ACCC has three clear messages for businesses handling online reviews. Be transparent about commercial relationships and don’t let these influence the order in which reviews are published, don’t post or publish misleading reviews, and editing or deleting unfavourable reviews may be misleading,” ACCC Deputy Chair Delia Rickard said.

    The ACCC is sweeping a range of platforms to find out what platforms are disclosing about their policies for publishing reviews and ensuring that reviews, and the way they are presented, are accurate and don’t mislead consumers.

    Full Content: Australian Competition & Consumer Commission

    Want more news? Subscribe to CPI’s free daily newsletter for more headlines and updates on antitrust developments around the world.