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Australia: Apple to pay in ACCC case over iPhone repairs

 |  June 18, 2018

Apple will pay US$9 million to resolve a case by the ACCC alleging the US tech giant’s repair policies were in breach of the Australian Consumer Law, according to Lawyerly.

The company will pay the penalty for making false or misleading statements to iPhone and iPad customers about their consumer guarantee rights under the law, the order said.

The order, issued by Federal Court Justice Michael Lee, follows an in-principle agreement reached by Apple and the Australian Competition and Consumer Commission to settle the watchdog’s enforcement action on the eve of trial.

Judge Lee declared that Apple engaged in misleading or deceptive conduct, or conduct likely to mislead or deceive, in breach of the ACL by representing to consumers whose iPads or iPhones had the so-called Error 53 software fault that they were not eligible for a free repair if their devices had ever been serviced by a third-party.

Full Content: Lawyerly

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