A PYMNTS Company

Colombia: Antitrust authorities busy with wireless woes

By  |  April 11, 2014
Colombia: Antitrust authorities busy with wireless woes

Colombia’s competition regulator SIC is reportedly issued fines against the nation’s three leading wireless operators for unfair charges to consumers, the latest sanctions in a round of regulatory crackdowns on a highly criticized industry.

    Get the Full Story

    Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required.

    yesSubscribe to our daily newsletter, PYMNTS Today.

    By completing this form, you agree to receive marketing communications from PYMNTS and to the sharing of your information with our sponsor, if applicable, in accordance with our Privacy Policy and Terms and Conditions.

    The SIC is also in the midst of an investigation into six operators for customer service days, say reports; the companies could be fined if the SIC finds evidence of the charges.

    Further, telecommunications regulator CRC called for operators to implement automatic compensation to customers who face quality issues in the form of free minutes.

    The regulatory crackdown on the industry has entered the forefront of political concern in recent months as consumers complain of poor quality in call and customer service, forcing regulators to prioritize the matter.

    Full Content: BNAmericas

    Want more news? Subscribe to CPI’s free daily newsletter for more headlines and updates on antitrust developments around the world.