The European Commission has opened proceedings against Microsoft to investigate possible non-compliance with its 2009 commitments relating to browser choice. Microsoft had committed to offer, for a five-year period, a “choice screen” that allows users to select a web browser instead of requiring Internet Explorer. The Commission believes that this screen is missing in the Windows 7 Service Pack 1, which would have affected 28 million Windows users in the EU. Yet Microsoft had submitted in a compliance report to the Commission in December 2011 that the choice screen was included.
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