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EU Opens Antitrust Investigation Into SAP’s Software Support Practices

By  |  September 25, 2025

The European Commission launched an antitrust probe into German software behemoth SAP on Thursday, citing concerns about the company’s practices in software support services.

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    According to CNBC, the inquiry will evaluate whether SAP has restricted competition in the aftermarket for maintenance and support linked to its on-premises software. This software is widely used by businesses to manage day-to-day operations, and regulators are seeking to determine if SAP’s policies have placed rivals at a disadvantage.

    SAP responded the same day, stating that its practices are consistent with European Union competition law. “However, we take the issues raised seriously and we are working closely with the EU Commission to resolve them,” a spokesperson said. The company added that it does not expect the review to have significant effects on its financial results.

    Related: SAP Offers Concessions to Ease EU Antitrust Concerns

    Per CNBC, the investigation has attracted attention partly because it does not involve one of the U.S. technology giants that typically dominate the bloc’s competition agenda. Previous EU efforts have largely focused on firms such as Apple, Microsoft, Amazon, and Google. In fact, Apple just this week pushed for the repeal of the Digital Markets Act, criticizing the law as detrimental to users in Europe.

    SAP remains one of Europe’s largest companies, with a market valuation near 282 billion euros ($331 billion). Its shares dipped by about 2% in London trading on Thursday, according to Reuters. While SAP has been gradually moving toward cloud services, a significant portion of its business continues to depend on traditional on-premises software. The company also faces mounting competition from global cloud providers like Amazon and Microsoft.

    Source: CNBC