The Italian Competition Authority (ICA) has fined Ryanair, a low cost airline, $638,825 for unfair business practices. The complaints center around the company using call centers for its clients that only use premium numbers. The investigation into the company’s business practices was initiated in June 2014, and Tuesday at the conclusion of the investigation the ICA has issued a fine as well as requiring Ryanair to take specified measures within 90 days. The measure include eliminating the premium rate phone numbers, lowered tariffs for phone support and allowing a customer service chat support through its website.
Ryanair has already started on some of the measures, which caused the ICA to deliver a lower fine.
Full Content: ANSA
Want more news? Subscribe to CPI’s free daily newsletter for more headlines and updates on antitrust developments around the world.
Featured News
Google and South Carolina Clash Over State Records Demand
May 8, 2024 by
CPI
Telefonica Germany Teams Up with Amazon Web Services to Migrate 5G Customers
May 8, 2024 by
CPI
Federal Judge Grants $7.4 Million Settlement in Pork Price-Fixing Case
May 8, 2024 by
CPI
Wilson Sonsini Bolsters Antitrust and Competition Practice with Key Partner Returns
May 8, 2024 by
CPI
EU to Scrutinize Telecom Italia’s Network Sale to KKR
May 8, 2024 by
CPI
Antitrust Mix by CPI
Antitrust Chronicle® – Economics of Criminal Antitrust
Apr 19, 2024 by
CPI
Navigating Economic Expert Work in Criminal Antitrust Litigation
Apr 19, 2024 by
CPI
The Increased Importance of Economics in Cartel Cases
Apr 19, 2024 by
CPI
A Law and Economics Analysis of the Antitrust Treatment of Physician Collective Price Agreements
Apr 19, 2024 by
CPI
Information Exchange In Criminal Antitrust Cases: How Economic Testimony Can Tip The Scales
Apr 19, 2024 by
CPI