Two Italian consumer associations, Rome-based Federconsumatori and the Center for the Protection of Consumers and Users (CTCU), based in the northeastern city of Bolzano, are launching a class action lawsuit against Apple for failing to respect Italy’s national warranty regulations. Previously, Apple has fallen prey to the Italian competition authority for promoting the sale of its AppleCare Protection Plan warranty extension without adequately clarifying consumers’ automatic and free-of-cost entitlement to a minimum two-year guarantee under E.U. law. The consumer associations said they were launching the legal action in view of Apple’s “past and present behavior,” which had caused huge financial loses to its customers.
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