A PYMNTS Company

Nigeria: Telecoms treated with criminal charges for poor service

 |  April 1, 2015

CPC said lack of strict punishment for erring companies had led to a situation where consumers no longer get value for their money in Nigeria.

    Get the Full Story

    Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required.

    yesSubscribe to our daily newsletter, PYMNTS Today.

    By completing this form, you agree to receive marketing communications from PYMNTS and to the sharing of your information with our sponsor, if applicable, in accordance with our Privacy Policy and Terms and Conditions.

    The Nigerian Communication Commission last year imposed a ban on operators, stopping them from adding more subscribers to their networks until their networks were improved.

    Mobile operators in the region have been engaged in a price war that has resulted in cheaper communication services but also in serious network congestion as an increasing number of subscribers take advantage of low rates.

    “In order to enforce consumer rights and ensure compliance with CPC’s enabling law, CPC has adopted a strategy of criminal prosecution of recalcitrant businesses or litigations to achieve satisfactory redress,” said Dupe Atoki, CPC director general.

     

    Full Content: RCR Wireless News

     

    Want more news? Subscribe to CPI’s free daily newsletter for more headlines and updates on antitrust developments around the world.