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Nigeria: Telecoms treated with criminal charges for poor service

By  |  April 1, 2015

CPC said lack of strict punishment for erring companies had led to a situation where consumers no longer get value for their money in Nigeria.

The Nigerian Communication Commission last year imposed a ban on operators, stopping them from adding more subscribers to their networks until their networks were improved.

Mobile operators in the region have been engaged in a price war that has resulted in cheaper communication services but also in serious network congestion as an increasing number of subscribers take advantage of low rates.

“In order to enforce consumer rights and ensure compliance with CPC’s enabling law, CPC has adopted a strategy of criminal prosecution of recalcitrant businesses or litigations to achieve satisfactory redress,” said Dupe Atoki, CPC director general.

 

Full Content: RCR Wireless News

 

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