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UK Regulators Investigate Big Tech’s Role in Digital Wallet Boom

By  |  July 15, 2024

U.K. regulators announced on Monday a comprehensive review into the rapid adoption of digital wallets provided by Big Tech companies. The Financial Conduct Authority (FCA) and the Payment Systems Regulator (PSR) are soliciting opinions on the benefits and risks associated with these payment methods, assessing their impact on competition, consumer protection and market integrity.

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    Digital wallets such as Apple Pay, Google Pay, and PayPal are now used by more than half of U.K. adults, establishing themselves as a crucial interface between consumers and Big Tech companies. According to Reuters, this trend underscores the need for regulatory scrutiny to ensure a balanced and secure financial ecosystem.

    “Digital wallets are steadily becoming a go-to payment type, and while this presents exciting opportunities, there might be risks too,” remarked David Geale, Managing Director of the PSR. The regulators’ review aims to identify and address any potential issues arising from this shift in consumer payment habits.

    Related: UK Passes Digital Markets, Competition Bill to Curb Big Tech

    Nikhil Rathi, Chief Executive of the FCA, highlighted the transformative nature of digital wallets, describing their growth as a “seismic shift” in payment methods. Rathi emphasized the regulators’ goal to harness the advantages of this technology while safeguarding against its potential risks.

    This move aligns with broader international efforts to regulate Big Tech’s expanding role in financial services. In the United States, the consumer watchdog proposed regulations on payments and smartphone wallets last year, triggering industry pushback. Similarly, European and American lawmakers have been scrutinizing the increasing influence of technology firms in financial sectors.

    Source: Reuters