CEO, Market Platform Dynamics

Karen Webster is one of the world’s leading experts on emerging payments and a strategic advisor to CEOs and Boards of multinational players in the payments and commerce space. As the CEO of Market Platform Dynamics, she works extensively with the most innovative players in the payments, financial services, mobile, B2B, digital media and technology sectors to identify, ignite and monetize innovation. Ms. Webster also serves as a member of the board for several emerging companies and helps these innovators develop and implement business strategies that drive market adoption for their products and services.

Karen is also an entrepreneur, who has successfully developed and launched several new ventures in the loyalty, on-line media, and social networking sectors, each of which was focused on introducing disruptive business models and product solutions to fill a market need. This includes PYMNTS.com, the leading media property focused innovation in the payments sector and a joint venture with Berkshire Hathaway’s Business Wire.

Karen is a frequent keynote speaker and author of numerous articles on the sources of innovation, strategy, loyalty, product design/bundling and pricing and platform strategies. Karen was a key contributor to Catalyst Code: The Secrets Behind the World’s Most Dynamic Companies, (Harvard Business School Press, 2007) and is credited with directing the research for the book and devising its trademarked 6-step Framework.

Karen has a long history of consulting, having served as the Managing Director of Global Marketing and Planning for PricewaterhouseCoopers’ US$6 billion management consulting practice and as COO for a US$200 million consulting subsidiary that is part of the MMC family of companies. She was an adjunct faculty member at her alma mater, Johns Hopkins University, where she holds a Masters’ Degree in Marketing and developed and taught graduate level courses on business-to-business marketing.

Karen is a passionate philanthropist and serves as a member of the Board of Trustees at the Dana Farber Cancer Institute and Chairman of the Board of the Susan G. Komen Advocacy Alliance.


The CFPB, PrePaid Cards And Protecting Consumers To Death

So here’s a question. When is a prepaid card actually a credit card? Here’s an answer: When the CFPB says so. The CFPB recently released nearly 900 pages of proposed rule changes for prepaid products which would reclassify some prepaid products as credit products. That could have a profound impact on those who need and use them. MPD CEO Karen Webster did a little digging into what prompted this prepaid tome to be written in the first place, and then chatted with NetSpend President Chuck Harris to get his views on what could be in store for this segment of the industry. Webster then offers her opinion on what it all means – taking a little inspiration from Helen Keller along the way. Curious?
Read More

The “Why” Behind Google Buy

Remember the piece I wrote last week about whether payments can save the Internet ad giants? Well, it appears that
Read More

Can Payments Save Internet Ad Giants?

What do LinkedIn, Twitter, Google and Yelp have in common with goldfish? Let me give you a hint. Goldfish are
Read More

MCX’s Four Fatal Flaws And What Payments Innovators Can Learn From Them

MCX’s Four Fatal Flaws And What Payments Innovators Can Learn From Them MCX’s Interim CEO, Brian Mooney, starts his first
Read More

Who Won’t Win The Mobile Wallet “Wars” And Why

Blame it on the promotional run-up to the December 2015 release of Star Wars Episode 7, but the subject of
Read More

Why Square’s Greatest Ambition Has Become Its Biggest Threat

“Dorsey is the only guy in the industry who’s thinking about payments in a deep way, and Square is the
Read More

Could Amazon Do To Groceries What It Did to Books?

Amazon’s launch of Dash might be the best look we’ve had so far into how Amazon thinks about omnichannel. And,
Read More

Is Physical Retail A Threat To Amazon?

Today is the day that it's reported Amazon will launch version 2.0 of its local services play. Branded Amazon Home
Read More
Facebook Payments

Is Facebook Now Payments’ Biggest Threat?

Last week’s Innovation Project 2015 was all about “Innovation at the Intersections”  - a nod to the influence of the
Read More

The Definitive Innovation Project Cheat Sheet

Innovation Project, or “Woodstock for Payments’ geeks” kicks off in Cambridge, Massachusetts, in just about two days and in the final
Read More

Do Android Pay, Google Wallet And Samsung Pay Have What It Takes To Win In Mobile Payments?

Last week, there were a couple of major announcements in the world of mobile payments that suggest that the battle
Read More
Red Carpet

Mobile Payments’ Red Carpet

  Who’s Walking Mobile Payments’ Red Carpet? Let’s face it; you don’t have to see a single movie nominated for
Read More

Can Anything Save Loyalty?

There’s no good news these days if you’re in the loyalty business. It’s easy, though, to think that there is.
Read More

PayPal’s Retail Future

Kerfuffle is one of my all-time favorite words. I used it a while back to describe the situation that happened
Read More

Payments Innovation Rankings Soon To Be Unveiled

Have you ever looked up “innovation” in the dictionary? I did and here’s what I found.   Innovation | the act
Read More

The Fed’s Slow March To Maybe Faster Payments

The payments world was literally sitting on pins and needles waiting for the Fed to disclose more specifics on its
Read More

What Payments Innovators Can Learn From Bill Belichick

Boy, did I ever step in it last week. I was speaking to a group of payments professionals in Denver
Read More

Payments Industry Pairings and Partings In 2015

Here we are – 19 days into a new year and midway in the month known apparently as “divorce month.”
Read More

Will Apple Pay Bring Banks And Merchants Together?

Last week, I was given a copy of the UBS report on Apple Pay. It claims that the launch of
Read More