Chili’s

Restaurants Go All-In on Smart Digital, but Consumers Remain Wary
Restaurants Go All-In on Smart Digital, but Consumers Remain Wary
November 24, 2023  |  Artificial Intelligence

Restaurants are increasingly adopting automation, artificial intelligence (AI) and robots across all areas of operation, but these efforts are not always a surefire hit. A...

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Chili’s Parent Brinker Reports Growth Driven by Value and Customer Experience
Chili’s Parent Brinker Reports Growth Driven by Value and Customer Experience
November 01, 2023  |  Earnings

Brinker International, the parent company of casual restaurant chains Chili’s and Maggiano’s, reported strong performance and growth for the quarter ended Sept. 27. During a Wednesday (Nov. 1)...

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Consumers See Restaurants Getting Stingier With Discounts Amid Inflation 
Consumers See Restaurants Getting Stingier With Discounts Amid Inflation 
August 18, 2023  |  Restaurant Roundup

As food inflation puts pressure on restaurant margins, consumers have noticed restaurants scaling down their deals and promotions.   By the Numbers  Of more than 1,800...

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Chili’s Adds Virtual Brand to Core Menu to Combat Traffic Decline
Chili’s Adds Virtual Brand to Core Menu to Combat Traffic Decline
August 16, 2023  |  Restaurant innovation

With Chili’s seeing its customers pull back amid continued restaurant inflation, the chain is taking its virtual brand into the physical world to draw customers into stores....

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Consumers Don’t Trust Delivery Bots to Get It Right
Consumers Don’t Trust Delivery Bots to Get It Right
July 26, 2023  |  Delivery

As aggregators and restaurants start to test drones and sidewalk rovers to reduce the labor cost of on-demand delivery, consumers are not convinced they can...

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Chili’s Pulls Back Coupons and Raises Prices Despite Consumer Trade-Down
Chili’s Pulls Back Coupons and Raises Prices Despite Consumer Trade-Down
February 01, 2023  |  Restaurant innovation

Chili’s is raising prices, counting on loyal customers to step up as price-sensitive diners withdraw. The casual dining giant’s parent company Brinker International shared Wednesday...

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Inflation Puts Pressure on Ghost Kitchen Model
Inflation Puts Pressure on Ghost Kitchen Model
January 23, 2023  |  Restaurant innovation

After years of explosive growth, ghost kitchens face a reckoning as consumers seek cheaper alternatives. Throughout the pandemic, the delivery-only virtual brand model proliferated, and...

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Chili’s Closes Delivery Test Kitchen as Brands Rethink Off-Premises Fulfillment
Chili’s Closes Delivery Test Kitchen as Brands Rethink Off-Premises Fulfillment
January 20, 2023  |  Restaurant Roundup

This week in restaurants, Chili’s closes its off-premises-only location and brands refine their drive-thrus. Casual dining brand Chili’s seems to be focusing on the onsite...

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Hooters Adds 196 Virtual Locations to Drive New Sales
Hooters Adds 196 Virtual Locations to Drive New Sales
October 31, 2022  |  Restaurant innovation

With Hooters’ latest launch, the restaurant chain is taking its customers at their word when they say they come for the food. The brand, which...

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