Chili’s

Consumers Don’t Trust Delivery Bots to Get It Right

Consumers Don’t Trust Delivery Bots to Get It Right
Consumers Don’t Trust Delivery Bots to Get It Right
July 26, 2023  |  Delivery

As aggregators and restaurants start to test drones and sidewalk rovers to reduce the labor cost of on-demand delivery, consumers are not convinced they can...

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Chili’s Pulls Back Coupons and Raises Prices Despite Consumer Trade-Down
Chili’s Pulls Back Coupons and Raises Prices Despite Consumer Trade-Down
February 01, 2023  |  ResTech

Chili’s is raising prices, counting on loyal customers to step up as price-sensitive diners withdraw. Get the Full Story Complete the form to unlock this...

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Inflation Puts Pressure on Ghost Kitchen Model
Inflation Puts Pressure on Ghost Kitchen Model
January 23, 2023  |  ResTech

After years of explosive growth, ghost kitchens face a reckoning as consumers seek cheaper alternatives. Get the Full Story Complete the form to unlock this...

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Chili’s Closes Delivery Test Kitchen as Brands Rethink Off-Premises Fulfillment
Chili’s Closes Delivery Test Kitchen as Brands Rethink Off-Premises Fulfillment
January 20, 2023  |  ResTech

This week in restaurants, Chili’s closes its off-premises-only location and brands refine their drive-thrus. Get the Full Story Complete the form to unlock this article...

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Hooters Adds 196 Virtual Locations to Drive New Sales
Hooters Adds 196 Virtual Locations to Drive New Sales
October 31, 2022  |  ResTech

With Hooters’ latest launch, the restaurant chain is taking its customers at their word when they say they come for the food. The brand, which...

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Chili’s: To Keep Diners Spending, Don’t Scrimp on CX
Chili’s: To Keep Diners Spending, Don’t Scrimp on CX
September 15, 2022  |  ResTech

As food prices rise, consumers are proving still willing to spend their money on meaningful dining experiences, but restaurants are finding that they have work...

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As Prices Rise, Restaurants Reevaluate Free Food Loyalty Incentives
As Prices Rise, Restaurants Reevaluate Free Food Loyalty Incentives
August 29, 2022  |  Loyalty & Rewards

Amid ongoing food price inflation, many restaurants are finding that their loyalty programs are their best tool to combat trade-down to grocery, enabling them to...

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Restaurant Roundup: Chili’s Rethinks Robo-Waiters; Taco Bell Dips Toe in Metaverse
Restaurant Roundup: Chili’s Rethinks Robo-Waiters; Taco Bell Dips Toe in Metaverse
August 26, 2022  |  ResTech

It would seem that automation is no surefire solution to restaurants’ ongoing labor challenges. Casual dining chain Chili’s, for one, is halting at least one...

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