Download the full report to see what acquirers say it will take to move agentic commerce from technical possibility to everyday reality.
“Built to Lead or Losing Ground? AI, Mobile and the Member Retention Imperative for Credit Unions in 2026,” a new PYMNTS Intelligence report in collaboration with Velera, reveals just how quickly member expectations are shifting. One standout finding shows a 122% surge in demand for AI chat support among consumers who recently left a credit union, underscoring the stakes for institutions trying to retain members and stay competitive.
PDF | Inside the April 2026 Report
Credit is moving from rigid rules to real-time intelligence as AI agents act on transactions at the speed of signal. The inaugural “ABCs of AI Credit: A Playbook for Issuers,” a collaboration with Thredd, shows issuers how to put agentic decisioning to work to lift approvals, cut friction and control risk.
PDF | Inside the April 2026 Report
“How Acquirers Prepare for Agentic Commerce,” a new PYMNTS Intelligence report commissioned by Visa Acceptance Solutions, finds that while many acquirers believe existing payments infrastructure can support agent-led commerce, real-world adoption still hinges on solving practical hurdles such as merchant integration costs, legacy systems and trust around fraud, identity and liability.
Download the full report to see what acquirers say it will take to move agentic commerce from technical possibility to everyday reality.
PDF | Inside the March 2026 Report
Google became the dominant gateway to the internet not because it was the best at everything, but because search was the right on-ramp. It was a task everyone needed, nearly every day, that delivered immediate value without any prerequisite knowledge. You did not need to understand how PageRank worked. You...
HTML | Inside the April 2026 Report
Decision makers at major businesses already know that artificial intelligence can deliver value. Skepticism among leaders at enterprises (companies with $1 billion or more in annual revenue) has basically evaporated. Now new data points to the next obstacle: an organization’s internal readiness. The latest edition of the PYMNTS Intelligence Enterprise...
HTML | Inside the April 2026 Report
More Americans are now using artificial intelligence in their everyday lives, and usage is becoming more regular, increasingly mobile and more closely tied to dedicated apps. The latest PYMNTS Intelligence data shows a market moving from trial to habit as consumers make AI part of daily routines. Consumer AI Usage...
HTML | Inside the March 2026 Report
