PYMNTS DATA AND ANALYTICS

FEATURED TRACKERS

Our data and analytics team has developed a number of creative methodologies and frameworks that measure and benchmark the innovation that’s reshaping the payments and commerce ecosystem.

AML/KYC

INSIDE THE MARCH TRACKER
AML/KYC Tracker
  • The latest headlines on AML/KYC, including Canada’s FINTRAC penalty system review and expansion of the EU’s AML/CTF blacklist
  • Susan Hawley, policy director of anti-corruption nongovernmental organization Corruption Watch UK, explains what the nation’s high-level money laundering prosecution is lacking
  • A Deep Dive on how financial institutions are turning to automation tools to help catch criminals, keep up with regulation compliance and combat the $800 billion to $2 trillion global money laundering problem
AML/KYC directory

B2B API

Inside the February Tracker
B2B API Tracker
  • An interview with Manish Kohli, global head of payments and receivables with Citi’s Treasury and Trade Solutions, about piloting SWIFT’s API-based pre-validation program
  • The latest on why tech companies are urging the Fed to provide a real-time payments rail and APIs to help them access it
  • A Deep Dive exploring how APIs help B2B marketplaces remove payments friction and improve buyers’ shipping experiences
B2B API directory

Call Center Commerce

Inside the March Tracker
Call Center Commerce Tracker
  • Recent headlines from around the space, including how providers like NICE are using voice biometrics
  • An interview with Professor James Woudhuysen of London South Bank University on how AI is giving insights to human agents, who are still ultimately making consumer-facing judgments
  • A provider directory featuring the space’s top players
Call Center Commerce directory

Credit Union

INSIDE THE MARCH TRACKER
Credit Union Tracker
  • An interview with Pentagon Federal Credit Union on the steps it took to serve members during the recent U.S. government shutdown
  • Notable headlines from around the credit union space, including new anti-fraud solutions, mergers and partnerships, retailer offerings and efforts to reach the financially vulnerable
  • A Deep Dive into how credit unions can use strong fraud-fighting approaches to win over and retain members
Credit Union directory

Digital Banking

Inside the March Tracker
Digital Banking Tracker
  • Chuck Monroe, head of AI enterprise solutions for Wells Fargo, discusses AI, biometrics and how using such technologies can ward off money laundering and fraud
  • Recent headlines from around the space, including news on N26 and its U.S. expansion plans
  • A Deep Dive exploring digital banking and how banks are thwarting fraudsters with cutting-edge AML solutions
Digital Banking directory

Digital Fraud

INSIDE THE MARCH TRACKER
Digital Fraud Tracker
  • Amy Hsu, vice president of product and research for SchoolsFirst Federal Credit Union, discusses how it works to make Zelle transactions frictionless for members and while keeping fraudsters at bay
  • A Deep Dive that outlines how real-time payment systems have made certain types of fraud – including account takeovers and “money mules” – more prevalent
  • Notable headlines from around the space, including an uptick in CNP fraud in rural Australia, Amazon’s new payment service in India and more
Digital Fraud directory

Digital Identity

INSIDE THE MARCH TRACKER
Digital Identity Tracker
  • Bruce Forman, chief information security officer for UMass Memorial Health Care, discusses what the healthcare market can learn from the financial services sector about providing seamless authentication
  • News and headlines on digital identity developments from Microsoft, Payfone and more
  • Rankings of the top digital identity providers, including profiles of more than 200 players in the space
Digital Identity directory

Disbursements

INSIDE THE MARCH TRACKER
Disbursements Tracker
  • Alani Kuye, CEO of on-demand moving platform Phlatbed, explains how disbursements are making moving to a new home a cashless experience
  • Notable headlines from various players around the space including Amazon, American Express, Google and more
  • A directory of over 150 providers, including three additions
Disbursements directory

Faster Payments

Inside the February Tracker
Faster Payments Tracker
  • The biggest developments from across the faster payments landscape, including the launch of Bankart’s upcoming instant payments platform and Malaysia’s new real-time payments solution
  • An interview with CEO Alex Alt of Stack Sports on easing pains in the $17 billion youth sports industry through swifter, straight-to-bank-account payments
  • A provider directory featuring 32 top players in the space, with five additions
Faster Payments directory

Intelligence of Things

INSIDE THE MARCH TRACKER
IOT Tracker
  • An interview with Steve Bunnell, data protection and privacy practice chair at law firm O’Melveny and former DHS general counsel, on data security regulations and their potential impact on IoT
  • The latest IoT developments, including how regulatory bodies like the European
  • Telecommunications Standards Institute (ETSI) and the U.S. Congress are improving data security rules and regulations
    A directory featuring the top IoT providers, including nine additions
Intelligence of Things directory

Mobile Order-Ahead

Inside the February Tracker
Mobile Order-Ahead Tracker
  • Noble’s CEO, Varun Pathak, and its chief operating officer, Matt Draper, discuss bringing mobile order-ahead concessions to theaters and event venues and selling alcoholic drinks safely and securely
  • A look at the news and trends surrounding mobile order-ahead, including how Starbucks managed to grow its mobile rewards membership by 14 percent during Q1 2019
  • A Deep Dive on mobile ordering and the way it’s changing the in-house QSR experience for both diners and brands
Mobile Order-Ahead directory

mPOS

INSIDE THE MARCH TRACKER
MPOS Tracker
  • Paul Froio, Reebok’s vice president of retail, discusses how mPOS solutions power tech-enhanced in-store shopping experiences that encourage spending
  • The latest mPOS industry headlines, including Walgreens Alipay acceptance expansion and the Girl Scouts of Greater Atlanta’s mPOS solution pilot
  • A Deep Dive examining how restaurants are using new mPOS and mobile order-ahead solutions to lighten waitstaff workloads and provide more convenient services
mPOS directory

PSD2

Inside the March Tracker 
PSD2 Tracker
  • Petra Hielkema, division director for payments and markets infrastructure for De Nederlandsche Bank, on PSD2 adoption and customer awareness within the Netherlands
  • Notable headlines from around the space, including Raisin’s PSD2 partnership with Spanish bank Santander
  • A Deep Dive covering PSD2’s spread across Europe, open banking awareness and consumer trust
PSD2 directory

Subscription Commerce

INSIDE THE FEBRUARY Tracker
Subscription Commerce Tracker
  • Trip Adler, CEO of subscription eBook and audiobook platform Scribd, discusses why the company decided to offer subscribers unlimited access to its catalog
  • A Deep Dive on the unique challenges faced by companies in the fashion subscription market
  • Notable headlines from the subscription market, including the latest ventures from Amazon, Apple and Verizon
Subscription Commerce directory

Unattended Retail

Inside the March Tracker
Unattended Retail Tracker
  • Gower Smith, CEO of automated solutions provider Swyft, explains why both eTailers and big-box merchants are using unattended kiosks or automated grab-and-go options to supplement their primary retail channels
  • A Deep Dive examining self-serve kiosks’ expansion to new sectors and how new unattended retail concepts like smart vending machines and Amazon Go are offering added customer convenience
  • Notable news and trends, including how healthcare is leveraging patient check-in kiosks and DMVs are using automated self-serve solutions to help consumers­­­ skip lines — and even offices
Unattended Retail directory
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