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Taylor Swift Fans Get Their Day In Court Over Ticketmaster Fiasco

 |  March 28, 2023

After a short wait Taylor Swift fans will get their day in court. A hearing was held on Monday in Los Angeles for fans suing Ticketmaster over the site’s breakdown during a sale of Taylor Swift concert tickets last year. 

Last fall Ticketmaster’s site crashed during a presale event for Swift’s “Eras” stadium tour. The company said its site was overwhelmed by both fans and attacks from bots, which were posing as consumers in order to scoop up tickets and sell them on secondary sites. Thousands of people lost tickets after waiting for hours in an online queue.

Related: Taylor Swift Ticket Fiasco Subject Of Senate Judiciary Hearing On Ticketmaster

The ticketing issues promoted an investigation from the DOJ on competition in the ticket sales area.

Shortly after a group of fans filed a suit against Live Nation, Ticketmaster’s parent company. The lawsuit alleges Ticketmaster engaged in antitrust violations, deceptive practices, fraud, and price-fixing.

Ticketmaster is the world’s largest ticket seller, processing 500 million tickets each year in more than 30 countries. Around 70% of tickets for major concert venues in the U.S. are sold through Ticketmaster, according to data in a federal lawsuit filed by consumers last year.