ScottishPower, one of Britain’s “big six” energy suppliers, has been given a temporary selling ban for failing to clear a backlog of customer issues within a timeframe set by the regulator.
Iberdrola-owned Scottish Power is barred from proactive selling for a 12-day period from Wednesday, British energy watchdog Ofgem said in a statement.
Ofgem launched an investigation into some of ScottishPower’s customer services, including long call-waiting times and a delay in implementing decisions by an independent official in November, giving the energy supplier monthly deadlines to improve.
“We remain very concerned about how customers are being treated,” Ofgem senior partner Sarah Harrison said.
Full Content: The Financial Times
Want more news? Subscribe to CPI’s free daily newsletter for more headlines and updates on antitrust developments around the world.
Featured News
Redfin Settles $9.2M Commission Inflation Lawsuits
May 7, 2024 by
CPI
DOJ Supports Colorado’s Efforts to Block Kroger-Albertsons Merger
May 7, 2024 by
CPI
Japan Considers Regulation of AI Developers
May 7, 2024 by
CPI
European Commission Extends Decision Deadline for Ita-Lufthansa Merger
May 7, 2024 by
CPI
UK, US and Australia Sanction Senior Leader of LockBit Cybercrime Gang
May 7, 2024 by
CPI
Antitrust Mix by CPI
Antitrust Chronicle® – Economics of Criminal Antitrust
Apr 19, 2024 by
CPI
Navigating Economic Expert Work in Criminal Antitrust Litigation
Apr 19, 2024 by
CPI
The Increased Importance of Economics in Cartel Cases
Apr 19, 2024 by
CPI
A Law and Economics Analysis of the Antitrust Treatment of Physician Collective Price Agreements
Apr 19, 2024 by
CPI
Information Exchange In Criminal Antitrust Cases: How Economic Testimony Can Tip The Scales
Apr 19, 2024 by
CPI