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Bazaarvoice: Protecting Consumers by Silencing the Customer?

BY | March 13, 2014

This article is part of a Chronicle. See more from this Chronicle Timothy Muris, Christine Wilson, Mar 13, 2014 Nevertheless, some judges have been quite hostile to customer testimony. Their…

This article is part of a Chronicle. See more from this Chronicle

Timothy Muris, Christine Wilson, Mar 13, 2014

Nevertheless, some judges have been quite hostile to customer testimony. Their extreme skepticism differs notably from that of the typical antitrust lawyer. Antitrust enforcers—who routinely assess the competitive effects of mergers, and consequently should be viewed as experts—invariably seek the reactions of customers when evaluating mergers. Judges, in contrast, have very limite

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