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Australia: Regulator gives NBN formal warning

 |  October 21, 2019

NBN Co has been given a formal warning by the Australian Competition and Consumer Commission (ACCC) for discriminating between retail service providers (RSPs) for the supply of upgraded NBN infrastructure to business customers.

The ACCC has also accepted a court-enforceable undertaking from NBN Co, which includes a commitment by NBN Co to take measures to ensure such conduct is not repeated.

NBN Co is prohibited from discriminating between RSPs in the supply of regulated wholesale services, and related activities.

The ACCC is satisfied that from at least January 2018, NBN Co offered materially different commercial terms to different RSPs as it upgraded NBN infrastructure to support high-speed, business-grade services.

NBN Co also provided one RSP with indicative pricing information for its new Enterprise Ethernet service months before it gave the same information to other RSPs.

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