Ticketmaster Commits To Addressing Regulator Concerns In Ireland

The Competition Consumer Protection Commission (CCPC) has filed a High Court motion seeking to formalise an agreement made with Ticketmaster following a lengthy investigation into the provision of tickets and the operation of ticketing services for live events in Ireland. 

The regulator’s probe into suspected breaches of competition law began just under four years ago. 

In launching the investigation in January 2017, the CCPC stated that it would focus “primarily on potentially anti-competitive conduct by operators including; those involved in providing tickets and ticketing services, promoters and venues.”

It came after a number of high-profile gigs sold out within minutes on Ticketmaster and appeared for sale at a higher price on re-seller sites, prompting a consumer outcry and politicians to begin drafting legislation aimed at clamping down on the re-selling of tickets, or ticket touting.

During its investigation, the CCPC stated it had issued witness summonses and formal requirements for information to a number of parties involved in the sector.

In a statement to TheJournal.ie, the CCPC said that it has reached an agreement with Ticketmaster whereby the ticket seller has agreed to address the regulator’s concerns arising from its investigation.

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