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Acima Reaches Deal With 43 States Over Consumer Leasing Practices

 |  November 12, 2026
Acima Reaches Deal With 43 States Over Consumer Leasing Practices

Acima Digital and Acima Holdings subsidiaries of Upbound Group Inc., have agreed to a $183.5 million settlement with attorneys general from 43 states, resolving a five-year investigation into the companies’ rent-to-own financing practices.

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    The agreement includes $53.5 million in payments to participating states and $130 million in forgiveness of outstanding lease obligations, according to a Nov. 12 statement issued by Acima through Business Wire.

    The settlement concludes a multistate investigation launched in 2021 into Acima’s rental-purchase transactions, according to the company. New Jersey Attorney General Davenport separately announced the agreement as part of a coordinated enforcement action involving state consumer protection authorities.

    Under the terms, most of the $53.5 million payment will be distributed to eligible consumers, while the remaining funds will go to participating attorneys general’s offices, Acima said. The additional $130 million in relief will eliminate lease obligations on certain accounts previously written off by the company, involving customers who kept merchandise after defaulting on their agreements.

    The settlement does not include a finding of wrongdoing or an admission of liability by Acima, according to the company’s statement.

    Financial Impact Already Accounted For

    Upbound, the Plano, Texas-based parent company, said the cash payment had been fully reserved in its financial statements for the year ended 2025, limiting the potential for an unexpected accounting charge associated with the agreement.

    The company also said the settlement payment was incorporated into its 2026 cash flow guidance, indicating that management had anticipated the financial impact before the final agreement was announced.

    The distinction between the settlement’s cash component and its debt-relief provisions is significant. Of the $183.5 million total, approximately 29% represents payments to states, while the remaining 71% consists of forgiveness of previously charged-off lease obligations.

    The debt forgiveness therefore does not represent an equivalent new cash payment by Acima.

    Rent-to-Own Industry Faces Regulatory Scrutiny

    Acima operates in the lease-to-own financing market, offering consumers the ability to obtain merchandise through rental-purchase agreements rather than traditional installment loans or credit cards.

    Such arrangements can provide access to products for customers who may not qualify for conventional financing. However, the sector has faced regulatory scrutiny over how financing costs, payment obligations and ownership terms are communicated to consumers.

    The multistate investigation focused on Acima’s rental-purchase transactions, according to the company’s announcement. The New Jersey Attorney General’s Office also identified the agreement as a consumer protection settlement involving the rent-to-own financing provider.

    Acima’s statement did not detail the specific allegations underlying the investigation or provide a state-by-state breakdown of consumer payments.

    The company said the agreement allows it to put the investigation behind it and concentrate on its relationships with consumers and retail partners.

    Acima also pointed to its ongoing Elevating the Retailer Experience initiative, which it described as an effort to improve services for customers and participating merchants.

    The company said it remains committed to transparent and fair business practices and compliance with applicable consumer protection laws.

    Source: Finance Yahoo