Delivery

Delivery
Instacart Aims to Cement Online Grocery Presence by Converting Casual Users Into Regulars
September 10, 2024

Instacart is ramping up its efforts to capture and keep customers as it aims to cement its status in the online grocery sector. The company is concentrating on two primary objectives: bringing in new users, elevating engagement with its current clientele, and creating “habituated customers.”...

Delivery
Onfleet and Fairmatic Team on Reduced Fleet Insurance Rates
September 04, 2024

Last-mile delivery management firm Onfleet has integrated with fleet insurance firm Fairmatic. “Businesses that take advantage of the integration will develop a better understanding of their delivery drivers’ performance with a free driver analytics dashboard that can reduce insurance rates,” the companies said in a...

Delivery
Best Buy Introduces AI-Powered Delivery Tracking, Signaling Shift in Retail Logistics
August 20, 2024

Best Buy is rolling out an artificial intelligence (AI)-powered delivery tracking system that promises minute-by-minute updates. The company aims to satisfy customers who are increasingly frustrated with vague delivery windows and limited order visibility. Experts say the move comes as the eCommerce sector grapples with...

Delivery
Shake Shack and Uber Team With Serve Robotics on Robot Delivery
August 14, 2024

Autonomous delivery company Serve Robotics has launched a robot delivery partnership with Shake Shack. The collaboration, announced Wednesday (Aug. 14), lets diners who order from select Shake Shacks in Los Angeles via Uber Eats receive their food via Serve’s robots. According to a news release...

Delivery
Gopuff SVP: Personalization Requires Staying ‘a Step Ahead’ of Shoppers
August 02, 2024

As merchants look to target their offerings to consumers’ unique needs and preferences, Gopuff is tapping personalized ads to drive additional revenue. In an interview with PYMNTS following the company’s recent launch of its new in-house ads platform, Daniel Folkman, SVP of business at the...

Delivery
Albertsons Expands Instacart Partnership for Faster Pickup, Delivery Services
July 31, 2024

Instacart and Albertsons have updated their partnership for faster grocery deliveries across the U.S. The companies announced in a Wednesday (July 31) news release the launch of Instacart pickup services and Albertsons delivery for Albertson brands, including Safeway, Shaw’s, Acme, Jewel-Osco, Randalls and Vons. In...

Delivery
DoorDash Hires Ex-Amazon Exec and Explores Digital Storefronts
July 28, 2024

DoorDash has reportedly hired an ex-Amazon executive to help its continued expansion beyond restaurant deliveries. Parisa Sadrzadeh, who has also worked as Flexport’s vice president for small and midsize business and omnichannel fulfillment, will be DoorDash’s new vice president of strategy and operations, The Information...

Delivery
DoorDash Adds Partnerships With Michaels, Save A Lot
July 25, 2024

Delivery aggregator DoorDash has expanded its network of partners to include its first arts and crafts retailer and one of the largest discount grocery store chains in the United States. The company’s new partnership with Michaels offers consumers on-demand delivery of crafting supplies, home decor and other...

Delivery
UPS, FedEx Say Deliveries May Be Delayed by Microsoft Outage
July 19, 2024

Both UPS and FedEx told their customers Friday (July 19) that package deliveries may be delayed due to the global Microsoft outage that began late Thursday (July 18). “A third-party software outage is impacting some UPS computer systems,” UPS said in a service alert on...