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Italy: Antitrust Regulator opens Ryanair case

By  |  December 4, 2017

Italy’s antitrust authority said Monday, December 4, that it has opened a procedure against Ryanair for continuing to fail to inform passengers of their rights after the mass cancellation of flights. The Irish low-cost carrier risks a fine of up to €5 million.

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    The authority said the airline had failed to respect a warning issued on October 25 telling it to “provide clear, transparent and immediately accessible information on the rights of Italian consumers.”

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    Ryanair has cancelled more than 20,000 flights scheduled between October and March as a result of staff shortages triggered by pilots and cabin crew leaving the company or being required to take holidays before the year end.

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