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UK: Ofcom fined EE £2.7 million for overcharging customers

By  |  January 18, 2017

Ofcom has fined mobile network operator EE £2.7m for overcharging tens of thousands of its customers.

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    The competition authority for the communications industries said that the penalty is the result of an investigation into the mobile phone provider, which found that the company broke a fundamental billing rule on two separate occasions.

    Ofcom said that EE customers who called one of the company’s customer services number while roaming within the EU were incorrectly charged as if they had called the United States.

    Full Content: Business Insider

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