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Warren Presses Amazon for Answers on Pricing Practices for Government Buyers

By  |  March 12, 2026

US Senator Elizabeth Warren of Massachusetts is demanding answers from Amazon Chief Executive Andy Jassy regarding how the company sets prices on its Amazon Business procurement platform for public institutions, according to a letter reviewed by Reuters.

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    The request follows concerns raised by an advocacy group that some schools and local governments may be paying significantly higher prices for basic office supplies compared with similar buyers in nearby areas. Per Reuters, Warren’s letter seeks details about Amazon’s algorithm-driven pricing system and how the company structures contracts with public-sector customers using its procurement platform.

    “Instead of offering fixed prices for all buyers, which are typical in the procurement space, Amazon Business subjects buyers to algorithm-driven dynamic pricing that forces school districts and local governments to pay ever-changing, often inflated costs for essential goods,” Warren said in the letter.

    According to Reuters, Warren’s inquiry comes after a December report by the Institute for Local Self-Reliance (ILSR) alleged that Amazon Business uses algorithmic pricing in ways that allow the company to quietly increase prices for some institutional buyers. The report highlighted examples suggesting major price differences for identical items among nearby public entities.

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    One example cited in the report described how a city paid three times as much for a pack of Sharpies as a neighboring school district, according to the ILSR findings referenced by Reuters.

    Read more: Big Tech Data Centers Become Wartime Targets After Drone Strikes on Amazon Sites

    Warren’s letter asks Amazon more than a dozen questions about how its platform determines prices for school districts, municipalities and other government buyers. According to Reuters, the senator is also seeking information about whether the company uses personal consumer data or other datasets to help determine pricing for these public-sector customers.

    The inquiry reflects broader scrutiny of data-driven pricing models by regulators and policymakers. States such as California and New York, as well as the U.S. Federal Trade Commission, have raised concerns about how companies collect and use personal data to influence pricing decisions, according to Reuters.

    Per Reuters, Warren has been actively examining Amazon’s pricing practices in other contexts as well. In February, she sent another letter to the company on behalf of the Senate Committee on Banking, Housing, and Urban Affairs seeking information about price increases tied to tariffs on goods sold through Amazon’s marketplace. The letter also asked whether the company would lower prices if it receives refunds for tariff payments that were recently ruled illegal by the U.S. Supreme Court.

    According to Reuters, Warren’s latest request signals continued congressional interest in how large technology and retail companies use algorithms and data to shape pricing across digital marketplaces and procurement systems used by public institutions.

    Source: Reuters