A PYMNTS Company

Hong Kong Moves to Regulate Uber and Other Digital Transport Platforms

By  |  October 15, 2025
Uber app

Hong Kong lawmakers have approved new legislation mandating that ride-hailing companies such as Uber Technologies Inc. secure official licenses to operate in the city, according to Bloomberg. The new regulatory framework, set to take effect next year, will require platforms, vehicles, and drivers to obtain the appropriate permits under a system designed to bring the popular service into line with local transport laws.

    Get the Full Story

    Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required.

    Subscribe to our daily newsletter, PYMNTS Today.

    By completing this form, you agree to receive marketing communications from PYMNTS and to the sharing of your information with our sponsor, if applicable, in accordance with our Privacy Policy and Terms and Conditions.

    Per Bloomberg, the legislation also increases penalties for providing unauthorized passenger services. The Hong Kong government stated that the move aims to enhance safety and ensure a fairer playing field between traditional taxis and app-based operators. For nearly a decade, Uber has been a favored option among Hong Kong residents dissatisfied with the city’s taxi network, which has faced complaints over limited payment options and service quality. Despite operating in a gray area, Uber has amassed more than 10,000 drivers in the city, often drawing the ire of local taxi groups.

    Secretary for Transport and Logistics Mable Chan said the bill “will address the long-standing controversies surrounding such services and provide the public with more travel options that are safer and lawful,” according to Bloomberg. The government plans to introduce subsidiary legislation next year that will set out the finer details of the regulatory framework. Licensed operations are expected to begin toward the end of the year.

    Read more: UK Supreme Court Rejects Uber Appeal, Spares Rival Taxi Firms from VAT Burden

    Under the new rules, drivers must be at least 21 years old and maintain a clean driving record with no major traffic offenses in the preceding five years. Uber, in response, expressed support for the government’s initiative, saying it welcomes formal regulation of ride-sharing in Hong Kong. The company said the move will help integrate its platform into the city’s broader transport network and provide greater clarity for both drivers and passengers.

    “We are committed to working closely with all stakeholders on implementation details,” an Uber spokesperson said, adding that the firm looks forward to discussions on matters such as vehicle quotas.

    Uber first entered the Hong Kong market in 2014 and later expanded its presence by acquiring the local taxi-hailing app HKTaxi in 2021. The company now operates both ride-hailing and Uber Taxi services, allowing users to book licensed cabs directly through its app.

    Source: Bloomberg