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India: Intel’s India warranty policy faces CCI probe

 |  August 11, 2019

Trouble is brewing for global computer hardware giant Intel in India, with the country’s competition watchdog — Competition Commission of India (CCI) — ordering a probe into its new warranty policy.

According to the CCI’s order dated August 9, the commission has found prima facie that Intel’s India-specific warranty policy for its micro-processor chips (Boxed Micro-Processors or BMP) is “unfair and discriminatory, especially when seen in the light of the fact that such differential treatment is not meted out by Intel in other jurisdictions”.

“… (This) also prima facie results in limiting or restricting the market for Boxed Micro-processors for Desktop and Laptop PCs in the territory of India… as well as results in denial of market access to parallel importers…. Consequently, the Commission directs the Director General to cause an investigation into the matter and submit an investigation report within a period of 150 days of receipt of this order,” CCI said.

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