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South Korea: Regulator investigated Apple for being “Too Bossy” in repair policies

By  |  April 21, 2016

Apple has recently been investigated by Korea’s antitrust watchdog for what the local media calls a “too bossy” attitude regarding its repair policies and the relationship with local repair service providers.

Following complaints from Korean business operations, the Fair Trade Commission (FTC) decided to look into the matter and discover whether Apple was indeed undermining the rights of service centers or not.

According to Korea Times, the antitrust body discovered several violations and rectified no less than 20 contract provisions between Apple Korea and businesses in the country, which were considered to be unfair and violating competition rules.

For example, based on the previous terms, Apple was able to terminate any contract with Korean service centers without prior notifications, which the FTC claimed infringed the rights of businesses in the country. So under the revised rules, Apple needs to give advance notice before actually breaking a contract.

Full Content: Korea Times

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