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UOKiK fines Canal+ Cyfrowy for misleading customers

 |  February 11, 2012

Poland’s competition watchdog, the UOKiK, has fined Canal+ Cyfrowy PLN 1,806,304 (approximately € 430,938) for informing its customers they needed to call the company to terminate contracts. Customers could have notified Canal+ Cyfrowy in writing, but the UOKiK claims that once customers call, Canal+ Cyfrowy could then offer a better package over the phone, giving the company an advantage.

Source: Broadband TV News