A PYMNTS Company

Samsung, Xiaomi Among Smartphone Brands Allegedly Involved in eCommerce Collusion In India

By  |  September 16, 2024
Samsung
Regulatory reports have revealed that major smartphone manufacturers, including Samsung and Xiaomi, allegedly engaged in collusive practices with leading eCommerce platforms Amazon and Flipkart. According to reports obtained by Reuters, these companies are accused of breaching India’s competition laws by exclusively launching products on these platforms, thus disadvantaging other market players.

The Competition Commission of India’s (CCI) investigations uncovered that both Amazon and Flipkart gave preferential treatment to select sellers and offered steep discounts, practices that allegedly harmed competition. The CCI’s comprehensive reports, totaling over 2,700 pages, assert that Samsung, Xiaomi, Motorola, Realme, and other smartphone manufacturers were involved in these anticompetitive behaviors, which were in violation of local laws.

    Get the Full Story

    Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required.

    yesSubscribe to our daily newsletter, PYMNTS Today.

    By completing this form, you agree to receive marketing communications from PYMNTS and to the sharing of your information with our sponsor, if applicable, in accordance with our Privacy Policy and Terms and Conditions.

    Per Reuters, the CCI’s report on Amazon, spanning 1,027 pages, highlights that the Indian branches of Samsung, Xiaomi, Motorola, Realme, and OnePlus were implicated in colluding with Amazon to exclusively launch their phones, thus breaching competition regulations. Similarly, Flipkart was found to have engaged in analogous practices with Samsung, Xiaomi, Motorola, Vivo, Lenovo, and Realme, according to a 1,696-page report by the CCI.

    Read more: Samsung Accuses Broadcom of Violating Antitrust Rules in Lawsuit

    The findings underscore concerns about the impact of exclusivity on free and fair competition. G.V. Siva Prasad, additional director general at the CCI, condemned the practice, stating that exclusivity undermines competition and consumer interests.

    The reports, dated August 9 and not yet publicly released, have been first reported by Reuters. Xiaomi declined to comment on the allegations, while other smartphone companies did not respond to requests for information. Amazon, Flipkart, and the CCI have also refrained from commenting on the detailed findings of the reports.

    The investigation was initially spurred by a 2020 complaint from the Confederation of All India Traders, a major retail association with 80 million members, highlighting concerns over unfair practices in the eCommerce sector. According to the CCI’s findings, Amazon and Flipkart allegedly downplayed the extent of exclusive product launches during the investigations.

    The probe also revealed that Amazon and Flipkart utilized foreign investments to offer subsidized services, such as warehousing and marketing, to favored sellers, further entrenching their market dominance. As a result, some smartphone companies have been directed to provide their financial statements for the past three fiscal years, certified by auditors, to the CCI.

    With India’s eCommerce market projected to surpass $160 billion by 2028, up from $57-60 billion in 2023, the findings represent a significant setback for Amazon and Flipkart. The CCI is expected to review any objections to the reports in the coming weeks and may impose fines or mandate changes to business practices.

    Source: Reuters