The Competition and Markets Authority (CMA) launched legal action against Viagogo in August over concerns it was breaking consumer protection law.
The court stated Viagogo must tell buyers which seat they will get and if there is a risk that they will be turned away at the door.
In a Twitter post, Viagogo described it as a “groundbreaking settlement.”
In a statement, CMA chief executive Andrea Coscelli said the court order was a “victory for anyone who decides to buy a ticket through Viagogo.”
The court order means Viagogo will have to:
-
Tell ticket buyers if there is a risk they will be turned away at the door
-
Inform customers which seat they will get
-
Inform buyers who is selling the ticket
-
Make it easy for people to get their money back when things go wrong
-
Prevent the sale of tickets a seller does not own and may not be able to supply
-
Not give misleading information about the availability and popularity of tickets
Viagogo agreed to address all the CMA’s concerns, the regulator announced.
The company has to comply with the court order by mid-January, the same deadline set for other resale sites that have already agreed to change their practices, the regulator added.
Featured News
Turkey Fines Meta $10.4 Million for Abusing Market Dominance
May 6, 2024 by
CPI
Canadian Watchdog Launches Inquiry into Lululemon’s Greenwashing Practices
May 6, 2024 by
CPI
Massachusetts Supreme Court Deliberates Ballot Redefining Gig Worker Status
May 6, 2024 by
CPI
European Commission Approves Nippon Steel’s $14.9 Billion Buyout of U.S. Steel
May 6, 2024 by
CPI
Banco Sabadell Rejects Rival BBVA Merger Proposal
May 6, 2024 by
CPI
Antitrust Mix by CPI
Antitrust Chronicle® – Economics of Criminal Antitrust
Apr 19, 2024 by
CPI
Navigating Economic Expert Work in Criminal Antitrust Litigation
Apr 19, 2024 by
CPI
The Increased Importance of Economics in Cartel Cases
Apr 19, 2024 by
CPI
A Law and Economics Analysis of the Antitrust Treatment of Physician Collective Price Agreements
Apr 19, 2024 by
CPI
Information Exchange In Criminal Antitrust Cases: How Economic Testimony Can Tip The Scales
Apr 19, 2024 by
CPI