The investigation arose from a complaint that came to the agency, via the Ministry of Economy, on the legality of the allegedly discriminatory rules that Latam Airlines applies to its customers, differentiating by country, and asking for higher requirements in Chile before benefits are obtained. “That is, to access the same category that supposedly offers the same rights in the same company, different criteria are applied in Brazil, in the United States and in Chile,” said the FNE.
Due to the above, the antitrust agency came to its resolution to “… instruct an investigation regarding possible anticompetitive conduct in relation to the frequent flyer program LATAM Pass”.
Full Content: Economía y Negocios
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