April 2025
PYMNTS Data Books

Amazon Prime and Walmart+ Shoppers Double Up on Subscriptions

The retail subscription landscape is changing by the day, and consumers are learning how to play that to their advantage. This report shows how shoppers are strategically leveraging the benefits of both Amazon Prime and Walmart+.

Get Unlimited Access
Complete the form below for free, unlimited access to all our Data Studies, Trackers, and MonitorEdge reports.

Thank you for registering. Please confirm your email to view all our Trackers.

    yesSubscribe to our daily newsletter, PYMNTS Today.

    By completing this form, you agree to receive marketing communications from PYMNTS and to the sharing of your information with our sponsor, if applicable, in accordance with our Privacy Policy and Terms and Conditions.

    Savvy consumers are embracing the dual subscription model, leveraging memberships with both Amazon Prime and Walmart+ to unlock cost savings through free and fast shipping, exclusive discounts and access to added services. The prevalence of households subscribing to both major retailers has nearly doubled since 2021, indicating a strategic shift toward maximizing benefits and ensuring access to the best deals across these dominant platforms. This trend underscores a consumer desire to compare prices, capitalize on diverse perks and ultimately win by using both virtual shopping carts. The data here is taken from the “How People Pay” report from PYMNTS Intelligence released earlier this year.

    Seven Key Findings

    Dual Subscription Surge

    The share of consumers subscribing to both Amazon Prime and Walmart+ has almost doubled since 2021, showing a significant trend in consumer behavior. Dual subscriptions were held by nearly 1 in 4 consumers in February 2025, up from 12% four years earlier.

    Millennial Subscription Engagement

    80% of millennials have a subscription to either Amazon Prime, Walmart+ or both, indicating a high affinity for retail perks among this generation. Notably, 37% of millennials hold both subscriptions.

    Walmart’s Crossover Retail Advantage

    While 11% of Amazon Prime-only members shopped at Walmart for their last retail purchase, none of the Walmart+-only subscribers reciprocated. This highlights Walmart’s success in attracting Amazon’s exclusive subscriber base for retail needs.

    Grocery Dominance of Walmart

    A tiny fraction of all consumers made their last grocery purchase at Amazon, with Walmart winning crossover shoppers for groceries, its core category. The share of consumers who last bought groceries from Amazon is very small, at 1.3%.

    Higher Spending by Dual Subscribers

    The average dual subscriber spent more than $100 on their last retail purchase compared to those with only one or no subscription. The average purchase value was $109.90.

    Payment Preferences Reflect Priorities

    Dual subscribers tend to use credit cards for their Amazon purchases and debit cards for their Walmart buys, the latter suggesting a prioritization of convenience and spend tracking over rewards.

    Amazon Prime for More Than Just Retail

    Only a small fraction (0.7%) of Amazon Prime-only subscribers made their last grocery purchase at Amazon, and only 13% made their last retail purchase there, suggesting that many subscribe for other benefits, such as streaming.


    Conclusion

    The significant rise in dual Amazon Prime and Walmart+ subscriptions underscores a consumer strategy focused on maximizing value and access across two major retail ecosystems. These “winning both carts” consumers, particularly millennials, actively seek out perks, comparing prices and strategically choosing where they shop for different needs. Walmart is demonstrating strength in attracting even Amazon’s loyal subscribers for retail and dominates the grocery segment. Payment method choices further highlight the distinct roles these retailers play in the minds of dual subscribers, with Amazon favored for credit card usage and Walmart for debit cards. These findings suggest a complex and evolving retail landscape in which subscription services are increasingly a part of shifting habits in consumer spending.

    Methodology

    This report draws upon a proprietary data analysis of consumer payment behaviors and subscription habits in the United States. The findings are based on tracking consumer behavior across various demographics and subscription statuses over time, as indicated by the trend data from December 2021 through February 2025. The latest data collection occurred between February 10, 2025, and February 28, 2025. The analysis focuses on identifying key trends in subscription adoption, cross-shopping behavior, spending patterns, payment method preferences and categories of goods purchased at both Amazon and Walmart. The report segments consumers based on their subscription status (Amazon Prime only, Walmart+ only, both or neither) and other demographic factors such as generation, income and financial lifestyle.

    About

    PYMNTS Intelligence is a leading global data and analytics platform that uses proprietary data and methods to provide actionable insights on what’s now and what’s next in payments, commerce and the digital economy. Its team of data scientists includes leading economists, econometricians, survey experts, financial analysts and marketing scientists with deep experience in the application of data to the issues that define the future of the digital transformation of the global economy. This multi-lingual team has conducted original data collection and analysis in more than three dozen global markets for some of the world’s leading publicly traded and privately held firms.

    We are interested in your feedback on this report. If you have questions or comments, or if you would like to subscribe to this report, please email us at feedback@pymnts.com.

    Disclaimer

    PYMNTS Data Books may be updated periodically. While reasonable efforts are made to keep the content accurate and up to date, PYMNTS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE CORRECTNESS, ACCURACY, COMPLETENESS, ADEQUACY, OR RELIABILITY OF OR THE USE OF OR RESULTS THAT MAY BE GENERATED FROM THE USE OF THE INFORMATION OR THAT THE CONTENT WILL SATISFY YOUR REQUIREMENTS OR EXPECTATIONS. THE CONTENT IS PROVIDED “AS IS” AND ON AN “AS AVAILABLE” BASIS. YOU EXPRESSLY AGREE THAT YOUR USE OF THE CONTENT IS AT YOUR SOLE RISK. PYMNTS SHALL HAVE NO LIABILITY FOR ANY INTERRUPTIONS IN THE CONTENT THAT IS PROVIDED AND DISCLAIMS ALL WARRANTIES WITH REGARD TO THE CONTENT, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT AND TITLE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, AND, IN SUCH CASES, THE STATED EXCLUSIONS DO NOT APPLY. PYMNTS RESERVES THE RIGHT AND SHOULD NOT BE LIABLE SHOULD IT EXERCISE ITS RIGHT TO MODIFY, INTERRUPT, OR DISCONTINUE THE AVAILABILITY OF THE CONTENT OR ANY COMPONENT OF IT WITH OR WITHOUT NOTICE.
    PYMNTS SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER, AND, IN PARTICULAR, SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, OR DAMAGES FOR LOST PROFITS, LOSS OF REVENUE, OR LOSS OF USE, ARISING OUT OF OR RELATED TO THE CONTENT, WHETHER SUCH DAMAGES ARISE IN CONTRACT, NEGLIGENCE, TORT, UNDER STATUTE, IN EQUITY, AT LAW, OR OTHERWISE, EVEN IF PYMNTS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
    SOME JURISDICTIONS DO NOT ALLOW FOR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND IN SUCH CASES, SOME OF THE ABOVE LIMITATIONS DO NOT APPLY. THE ABOVE DISCLAIMERS AND LIMITATIONS ARE PROVIDED BY PYMNTS AND ITS PARENTS, AFFILIATED AND RELATED COMPANIES, CONTRACTORS, AND SPONSORS, AND EACH OF ITS RESPECTIVE DIRECTORS, OFFICERS, MEMBERS, EMPLOYEES, AGENTS, CONTENT COMPONENT PROVIDERS, LICENSORS, AND ADVISERS.
    Components of the content original to and the compilation produced by PYMNTS is the property of PYMNTS and cannot be reproduced without its prior written permission.