The Secret to Competing With Square

The key to winning the mobile payment acceptance war might have to do with everything but the transaction.

In other words: it’s one thing to be able to accept payment using a mobile device. But what happens when something goes wrong after the transaction is completed “” say, the payment is deemed to have been fraudulent?

Sage’s Greg Hammermaster, president of the firm’s Payments Solutions Division, says this is where firms like his have an opportunity to gain market share. By providing superior support to small and medium-sized businesses, and offering software integration services that connect payments directly to accounting, Hammermaster says Sage can position itself as a better payments partner relative to its competitors.