The restaurant business is more digitally driven than ever, but online orders are still just one part of what should be a more holistic customer...
Food delivery aggregators were once considered rarities reserved for special occasions, primarily used by young, tech-savvy consumers, but they have fast become a staple in...
Aggregators: can’t live with them, can’t live without them. QSRs are more focused now about how to use them to add incremental revenue while at...
Ordering delivery from restaurants used to be an occasional treat, but the pandemic and related restrictions have changed the way Americans eat, making delivery a...
Consumers are drawn to digital features that make it easier to customize their interactions with their favorite local businesses, including restaurants. The digital shift caused...
Third-party delivery aggregators are emerging as one of the business success stories of the pandemic, and major players have continued to maintain gains. Their expedited...
Building lasting relationships with customers has always been a top priority for restaurants, with repeat customers — especially those primed to spend large amounts on...
The 2021 edition of the Restaurant Readiness Index, a PYMNTS and Paytronix collaboration, takes a close look at how the past 16 months have fundamentally...
Many United States consumers are now out and about, free to shop at any number of reopened businesses and dine at various restaurants. If you...