Anatomy of Consumer Payments Playbook

Deep Dive: Why Seamless Payments Are Key To Customer Engagement During The Pandemic
Deep Dive: Why Seamless Payments Are Key To Customer Engagement During The Pandemic
December 15, 2020  |  Consumer Payments

Keeping consumers invested and engaged is an eternal challenge for retailers. Merchants must constantly reevaluate their customer-targeting efforts to suit the latest commerce developments, and...

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eBay On Turning Friction-Filled Payments Experiences Into Consumer Loyalty Opportunities
eBay On Turning Friction-Filled Payments Experiences Into Consumer Loyalty Opportunities
December 14, 2020  |  Consumer Payments

Consumers' newfound affinity for touchless shopping and payment experiences at brick-and-mortar stores is influencing how they shop online, says Keala Gaines, vice president of global...

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eBay: Offline Payment Preferences Are Changing Online Habits
eBay: Offline Payment Preferences Are Changing Online Habits
December 11, 2020  |  Consumer Payments

The pandemic is proving to be a tough loyalty test for retailers, as they are competing for customers’ attention in an environment where competition is...

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