More human and less robotic is the sound of the beating retail drum this year. As cognitive-enabled chatbots have worked their way into everyday shopping...
Some of our most important innovations have happened by accident. In 1928, Sir Alexander Fleming left his lab for vacation without cleaning up. He returned to...
Technological advances are pushing the boundaries for what’s possible in a variety of industries. Within the retail industry specifically, artificial intelligence (AI) is moving the...
Robots are coming for your job! Run! As more chatbots enter the enterprise arena, as well as the retail industry, for customer service needs, this...
With each new major advancement that touches upon the workforce, there comes an inevitable evolution that occurs. When the United States underwent the Industrial Revolution...
“In God we trust.” It’s stamped on every dollar and coin, and between hackers, malware, bots and stingy paychecks, it sort of looks like He...
There are few experiences more miserable for both parties than trying to resolve a technical problem with a service over the telephone. The customer, already...
Facebook’s F8 conference is one of the largest conferences for developers and entrepreneurs. Starting in 2007, the event has had a different focus each year...
When Walmart tried to check the tech it uses to monitor prices on Amazon earlier this year, its engineers found something curious — the tech...