Major restaurants are personalizing their loyalty rewards in an effort to combat falling traffic. On recent earnings calls, company executives across popular quick-service restaurant (QSR),...
This week in restaurants, Chili’s closes its off-premises-only location and brands refine their drive-thrus. Casual dining brand Chili’s seems to be focusing on the onsite...
While the best-case scenario for restaurants might involve all of their sales coming through their own direct ordering channels, ongoing labor challenges often make it...
As restaurants struggle to manage rising food costs, Brinker International, parent company of Chili’s Grill & Bar, Maggiano’s Little Italy and two virtual brands (It’s...
Today in food commerce, food prices skyrocket, and major restaurant brands open new off-premise-focused concepts. Plus, Michael Breed, senior vice president of Marketing at Brinker...
As restaurants struggle against rising costs for ingredients and supplies, many major brands are leveraging their scale to price out competitors, unveiling new value menus...
Today in food commerce, Instacart expands its reach in the Great White North, and KFC parent Yum Brands leverages pickup shelves to boost off-premise efficiency....
In the early stages of the pandemic, restaurants’ technology efforts were focused on consumer-facing initiatives, building out digital ordering platforms and channels to remove friction...
For much of 2020 and 2021, restaurants’ efforts to bring digital technology into the in-store experience were centered on improving the experience for consumers. Now,...