canceled flights

DOT: Airlines Must Automatically Refund Canceled Flights
DOT: Airlines Must Automatically Refund Canceled Flights
April 24, 2024  |  Travel Payments

Airlines must automatically refund travelers for canceled flights under a new Department of Transportation rule. This rule, announced Wednesday (April 24) is designed to make it easier for passengers...

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Refunds Put Southwest Airlines Customer Service to Test
Refunds Put Southwest Airlines Customer Service to Test
December 29, 2022  |  Travel Payments

Southwest Airlines is inviting customers to send it requests for refunds and reimbursement of alternate travel expenses.  The beleaguered airline has set up a page...

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