chatbots

Tech Firms Pursue AI Chatbots to Bridge Global eCommerce Divide

Tech Firms Pursue AI Chatbots to Bridge Global eCommerce Divide
Tech Firms Pursue AI Chatbots to Bridge Global eCommerce Divide
September 03, 2024  |  Artificial Intelligence

Technology giants are racing to develop sophisticated, multilingual artificial intelligence (AI) chatbots for cross-border eCommerce and could reshape how businesses engage with international customers.  Google’s...

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53% of Consumers Say They’re Wary of GenAI
53% of Consumers Say They’re Wary of GenAI
September 03, 2024  |  Artificial Intelligence

As generative artificial intelligence begins to make its way into more parts of consumers’ daily lives, many are skeptical of the technology. By the Numbers...

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Programming Proves to Be Profitable Application of GenAI Technology
Programming Proves to Be Profitable Application of GenAI Technology
August 23, 2024  |  Artificial Intelligence

While generative artificial intelligence is not yet making money in some fields, it has reportedly quickly proven its value in powering coding assistants. One AI...

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Target: Streamlined Checkout and GenAI Chatbot Improve in-Store Experience
Target: Streamlined Checkout and GenAI Chatbot Improve in-Store Experience
August 21, 2024  |  Retail

A streamlined checkout experience and the deployment of generative artificial intelligence-powered handheld devices for employees have improved the in-store experience at Target, the retailer said...

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MIT Database and Google’s Assistant Debut as Regulators Eye Apps
MIT Database and Google’s Assistant Debut as Regulators Eye Apps
August 16, 2024  |  Artificial Intelligence

From MIT’s artificial intelligence risk database to Google’s enhanced AI assistants, the tech world is abuzz with AI developments promising progress and potential pitfalls. As...

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Regulatory Backlash Against Chatbots Comes as Banks Find Value in Their Use
Regulatory Backlash Against Chatbots Comes as Banks Find Value in Their Use
August 14, 2024  |  Artificial Intelligence

For banks, the chatbot is a tool that’s being retooled, a work in progress. The progress is being hastened by artificial intelligence (AI), where the...

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Taco Bell Goes All-in on AI Drive-Thrus as McDonald’s Steps Back
Taco Bell Goes All-in on AI Drive-Thrus as McDonald’s Steps Back
August 07, 2024  |  Artificial Intelligence

By year’s end, hundreds of Taco Bell drive-thrus could be taking orders without a human on the other end of the speaker. Yum Brands’ ambitious...

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ThredUp Adds AI Tools to Fashion Resale Platform
ThredUp Adds AI Tools to Fashion Resale Platform
August 05, 2024  |  Retail

Online fashion resale platform ThredUp introduced a suite of artificial intelligence-driven shopping tools. The new offerings include an improved search function, an enhanced image search,...

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