chatbots

Chatbot Tracker: Helping Productivity
Chatbot Tracker: Helping Productivity
April 25, 2017  |  Chatbots

Chatbots have moved into a unique position over the past few years. Rather than using chatbots to resolve customer service issues solely on company websites or...

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The Bots Are Coming! The Bots Are Coming!
The Bots Are Coming! The Bots Are Coming!
April 20, 2017  |  Chatbots

A manual published in the late 1800s for New York City school teachers may not seem like a likely source of favored conventional wisdom. But...

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Pegasystem Aims To Evolve Chatbots With Pega Intelligent Virtual Assistant
Pegasystem Aims To Evolve Chatbots With Pega Intelligent Virtual Assistant
April 19, 2017  |  Chatbots

Pegasystems, the software company, announced Tuesday (April 18) the launch of Pega Intelligent Virtual Assistant, an artificial intelligence-powered (AI) bot that turns applications into smart...

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Facebook Messenger 2.0: Lotsa Bots
Facebook Messenger 2.0: Lotsa Bots
April 19, 2017  |  Facebook

Innovator, entrepreneur and architect of “the greatest show on Earth” P.T. Barnum famously said, “There is no such thing as bad publicity.” This week, going...

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Hollywood’s Newest Special Effect, Digital Banking?
Hollywood’s Newest Special Effect, Digital Banking?
April 19, 2017  |  Digital Banking

Who knew King Kong and digital banking had anything in common? The Hollywood magic behind some big-name blockbusters is now powering a series of realistic-looking...

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Chatbot Tracker: Are Payments The Missing Link To Chatbot Success?
Chatbot Tracker: Are Payments The Missing Link To Chatbot Success?
April 18, 2017  |  Chatbots And Commerce

As the saying goes, money makes the world go around. The same can be said for the potential future success of chatbots. In nearly every...

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NEW REPORT: How A Hollywood Special Effect Became An AI Banking Assistant
NEW REPORT: How A Hollywood Special Effect Became An AI Banking Assistant
April 18, 2017  |  Digital Banking

From selfie authentication to finance tools that respond to emojis to computer-generated avatars that look and act like real people, new technological tools are giving...

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Chatbots’ Holy Grail: Payments
Chatbots’ Holy Grail: Payments
April 10, 2017  |  Payment Methods

Chatbots may have fallen out of favor with the tech world, but one executive startup thinks there’s something that will invigorate chatbots: payments. According to...

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Chatbot Tracker: Uncovering True Customer Intent?
Chatbot Tracker: Uncovering True Customer Intent?
March 28, 2017  |  Retail

Mom and Pop stores once ruled the retail world in America. Consumers could walk into their local butcher shop and be served their favorite piece...

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