(source: en.wikipedia.org)
In what was described by eBay as an effort to improve customer experience and offer sellers a more competitive cost structure, eBay announced news on...
An experimental run of a robot designed to assist shoppers in a European supermarket was cut short after it frustrated customers, according to Monday (Jan....
Conversations about digital transformation often start with new experiences that those evolutions make possible — or the new technologies essential to underpin them. Few of...
Subscription services are profitable for merchants. Making a one-time sale means receiving a one-time payment, but subscriptions mean that original sale results in months — sometimes...
Going to the salon to for a new hair color or cut can be quite the luxurious experience. From getting your scalp massaged in the...
Engaging with consumers and boosting positive customer experience is something that’s in constant motion for brick-and-mortar retailers and restaurateurs. Naturally, technology plays a big role...
Gone are the days of mom-and-pop stores where the owner behind the counter knew what the customer wanted before he or she even spoke. Rather...
Merchants need to bridge the gap between online and in-store payments — gathering data that can give insight into what sells and what doesn’t, across...
Technology has certainly seen a big evolution over the last few decades. In the consumer world, we’ve moved from large desktops and rotary dial phones...