data story

Most Consumers Wary of Ghost Kitchens Despite Delivery Boom
Most Consumers Wary of Ghost Kitchens Despite Delivery Boom
July 17, 2023  |  Restaurant innovation

Even as consumers become accustomed to placing restaurant orders online for delivery, PYMNTS research reveals that the majority continue to want to know that their...

READ MORE >
Millennials Increase eGrocery Adoption While Gen Z Pulls Back 
Millennials Increase eGrocery Adoption While Gen Z Pulls Back 
July 12, 2023  |  eCommerce

Consumers overall may be increasing their digital engagement with grocers, but Gen Z is bucking the trend, pulling back. By the Numbers Additional research from...

READ MORE >
Gen Z Looks for Special Offers When Choosing a Restaurant
Gen Z Looks for Special Offers When Choosing a Restaurant
June 21, 2023  |  Restaurant innovation

Restaurants looking to win the spending of young customers now, securing loyalty for years or even decades to come, may find that they can woo...

READ MORE >
62% of Consumers Discover Restaurants on Google
62% of Consumers Discover Restaurants on Google
June 15, 2023  |  Consumer Insights

As restaurants look to attract consumers on crowded digital platforms, the most important digital profile, PYMNTS research reveals, is not Yelp, nor is it any...

READ MORE >
Online Grocery Customers Spend 32% More Per Purchase Than In-Store
Online Grocery Customers Spend 32% More Per Purchase Than In-Store
June 07, 2023  |  Retail

Online grocery may only account for a small fraction of total grocery purchases, but those who have adopted digital channels represent grocers’ biggest spenders. By...

READ MORE >
Despite eCommerce Push, 87% of Grocery Transactions Occur in Stores
Despite eCommerce Push, 87% of Grocery Transactions Occur in Stores
June 06, 2023  |  Retail

For all grocers’ efforts, their shoppers continue to favor brick-and-mortar channels by a huge margin, new PYMNTS research finds. By the Numbers Research from PYMNTS’...

READ MORE >
High-Income Consumers Increase Aggregator Usage While Others Hold Steady
High-Income Consumers Increase Aggregator Usage While Others Hold Steady
April 24, 2023  |  Aggregators

High earners may be ordering restaurant delivery more often, but others are remaining relatively constant. By the Numbers Data from PYMNTS’ new exclusive report “Connected...

READ MORE >
Rise in Consumer Side Hustles Boosts Demand for Prepared Meals
Rise in Consumer Side Hustles Boosts Demand for Prepared Meals
March 27, 2023  |  Retail

With consumers working more jobs to make ends meet, many are seeking quick meals. The Context As rising economic pressures force many consumers to take...

READ MORE >
Millennials Three Times Likelier Than Older Diners to Order Delivery
Millennials Three Times Likelier Than Older Diners to Order Delivery
March 14, 2023  |  Delivery

Restaurants looking to drive sales with older diners may want to focus on traditional channels. The Context Embracing digital technologies may be a useful way...

READ MORE >