Delta Airlines

Crashing Oil Prices and Travel’s Catch-22
Crashing Oil Prices and Travel’s Catch-22
April 23, 2020  |  Coronavirus

You can’t get much cheaper than negative prices. As the world knows, oil briefly went negative this week before rebounding, showing the breathtaking speed a...

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CVS Teams With Companies To Hire 50,000 Displaced Workers
CVS Teams With Companies To Hire 50,000 Displaced Workers
April 15, 2020  |  Coronavirus

CVS is making strides to help re-employ the huge chunks of U.S. workers left jobless as the coronavirus shut everything down, and it intends to...

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Airlines Eye Selling Miles For Cash
Airlines Eye Selling Miles For Cash
April 13, 2020  |  Coronavirus

Cash is the buffer that can help companies grapple with the drop in consumer demand, the ripple effects of disrupted supply chains and disappearing top...

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Coronavirus: Official Says Delay May Be Best For Olympics; American, Delta Reduce Schedule
Coronavirus: Official Says Delay May Be Best For Olympics; American, Delta Reduce Schedule
March 10, 2020  |  Coronavirus

The coronavirus could have wide-reaching effects on sporting events, air travel and restaurants. Here are the latest updates on the coronavirus around the world. The most realistic...

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The Looming Long Fizzle Of Cyberattacks
The Looming Long Fizzle Of Cyberattacks
January 10, 2020  |  Sizzle/Fizzle

The new year is still new, and those on the front lines battling cybercrimes and the hackers who work from the shadows might be exhausted...

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Delta Takes Minority Stake In Private Jet Startup Wheels Up
Delta Takes Minority Stake In Private Jet Startup Wheels Up
December 12, 2019  |  Partnerships / Acquisitions

Delta Airlines has decided to take a different direction when it comes to its private jet business, announcing earlier today that it would be combining...

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How Delta Is Leveraging Apple’s Business Chat, AI For Better Customer Service
How Delta Is Leveraging Apple’s Business Chat, AI For Better Customer Service
July 12, 2019  |  call center commerce

Slow service doesn't fly when customers connect with airlines across different channels. That's why airlines are turning to artificial intelligence (AI) to give human agents...

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How Delta’s Customer Service Is Riding An AI Tailwind
How Delta’s Customer Service Is Riding An AI Tailwind
July 11, 2019  |  call center commerce

Consumers today want more from customer service than a long wait time and broad answers when getting through to a human agent by phone. To...

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