Mastercard has launched a program designed to help merchants battle “friendly fraud.” The company’s First-Party Trust program, announced Monday (Oct. 23), employs “enhanced transaction insights,” artificial intelligence (AI),...
Visa says it has made it easier for merchants to fight so-called “friendly fraud.” The payments giant on Thursday (Sept. 28) announced an update to its dispute process...
Transaction disputes are massing across digital channels. Mike Lemberger, head of risk for North America at Visa, told PYMNTS that friendly fraud, also known as...
With privacy top of mind for most consumers, opting into using receipt data may require collection transparency. Item-level receipt data integration has gained increasing attention....
Everything’s digital now, and paper check fraud hails from a bygone age, right? Wrong. Data finds the exact opposite, as the glaring problem...
With this year’s holiday season just around the corner, stores and brands are bracing themselves for a deluge of sales and returns — hoping to...
To quote that old song: “To everything there is a season.” And payments, there are seasons for disputes. In an interview with Karen Webster,...
The online shopping surge of the past two years heightened the risk of credit card fraud and drove many merchants to invest more heavily in...