To quote that old song: “To everything there is a season.” And payments, there are seasons for disputes. In an interview with Karen Webster,...
The online shopping surge of the past two years heightened the risk of credit card fraud and drove many merchants to invest more heavily in...
As Michael Corleone said in the “Godfather II” movie: “Keep your friends close and your enemies closer.” As it turns out, those words were not...
Restaurants are facing pressure to meet customers’ demands for improved convenience and personalization as well as touch-free ordering and payment methods as the COVID-19 pandemic...
Many consumers are still hesitant to dine out during the pandemic, but a growing number are warming to delivery and carryout options. One recent study...
“Never buy a couch without consulting your spouse.” It’s timeless advice, but PAAY Chief Technical Officer Adam Gluck told Karen Webster that a friend of...
Criminals are not the only security threats financial institutions (FIs) and their merchant clients face — these entities often need to defend themselves against consumers...
Chargeback options are meant to protect consumers, but shoppers also sometimes file claims over purchases they simply don’t recall or don’t want to pay for....
Consumers’ commerce patterns have been very much upended in the past few months and shifted heavily to digital. On the upside, this digital gold rush...