Inside Amazon’s digital marketplace this holiday season, a new artificial intelligence (AI) assistant named Rufus has been steering shoppers through millions of product choices. The...
NLX has raised $12 million in Series A funding to grow and develop its artificial intelligence (AI) platform for managing chat, voice and multimodal conversational...
In the often-infuriating experiences infamously delivered by customer service chatbots and voice prompts, digital-savvy consumers know there has to be a better way of operating....