refunds

Insurers Lead on Billing but Still Miss What Policyholders Want

Insurers Lead on Billing but Still Miss What Policyholders Want
Insurers Lead on Billing but Still Miss What Policyholders Want
October 08, 2026  |  B2B Payments

Property and home insurers have the best billing and payment scores of any industry PYMNTS Intelligence studied this year. They also have one in four...

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As Tax Refunds Tackle Debt, Installment Payments Become a Budget Tool
As Tax Refunds Tackle Debt, Installment Payments Become a Budget Tool
February 18, 2026  |  Taxes

This time each year, millions of consumers in the United States tell themselves comforting but misleading stories about their tax refunds. One story is that...

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Amazon Agrees to Settle Class Action Lawsuit Alleging Incorrect Denials of Refunds
Amazon Agrees to Settle Class Action Lawsuit Alleging Incorrect Denials of Refunds
January 27, 2026  |  Retail

Amazon has agreed to pay $309 million to settle a class action lawsuit in which the plaintiffs claimed they were incorrectly denied refunds for product...

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White House Rolls Back Cash Repayments for Canceled Flights
White House Rolls Back Cash Repayments for Canceled Flights
November 16, 2025  |  Legal & Regulation

The Trump administration is reversing a policy requiring airlines to repay travelers for major flight disruptions. In a document filed Friday (Nov. 14) with the...

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Frustrated Customers Abandon Brands When Refunds Are Too Slow
Frustrated Customers Abandon Brands When Refunds Are Too Slow
July 16, 2025  |  Real-Time Payments

In a world where convenience is the baseline and immediacy is expected, a slow refund can do more than frustrate. It can send customers running....

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FTC Sends $18.5 Million in Refunds After Publishers Clearing House Settlement
FTC Sends $18.5 Million in Refunds After Publishers Clearing House Settlement
April 30, 2025  |  Legal & Regulation

The Federal Trade Commission (FTC) said Wednesday (April 30) that it is sending $18.5 million in refunds resulting from a settlement it reached in June...

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FTC Lawsuits Resulted in $337 Million in Refunds in 2024
FTC Lawsuits Resulted in $337 Million in Refunds in 2024
March 14, 2025  |  Legal & Regulation

The Federal Trade Commission’s law enforcement actions resulted in $337.3 million in refunds to consumers in 2024. That total included $280.7 million in refunds directly...

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FTC Begins Sending Refunds to Car Buyers in Vroom Settlement
FTC Begins Sending Refunds to Car Buyers in Vroom Settlement
March 13, 2025  |  Legal & Regulation

The Federal Trade Commission (FTC) has begun sending more than $934,000 in refunds to consumers after reaching a settlement with online used car dealer Vroom...

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