shopping features

India Writes the Playbook for Mobile Payments Innovation
India Writes the Playbook for Mobile Payments Innovation
August 18, 2023  |  eCommerce

Payments innovation and digital-first shopping in India is a success story 15 years in the making. Its success can serve as a global playbook for...

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The Most Satisfied Shoppers Are Found in the UAE — How Other Countries Can Catch Up
The Most Satisfied Shoppers Are Found in the UAE — How Other Countries Can Catch...
July 31, 2023  |  eCommerce

Consumers worldwide are increasingly using digital features to enhance their shopping journeys, but few markets have adopted digital as quickly as the United Arab Emirates....

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Amazon Cuts Back on Free Returns While Walmart Gives Away Free Memberships
Amazon Cuts Back on Free Returns While Walmart Gives Away Free Memberships
April 28, 2023  |  Retail

For Amazon and Walmart customers, convenience is key for each step — everything from ordering to paying to receiving a delivery order or picking up...

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Merchants’ Best Consumer-Facing Features May Be the Ones They Already Have
Merchants’ Best Consumer-Facing Features May Be the Ones They Already Have
January 25, 2023  |  Retail

Retailers’ customer loyalty offerings may be as much a matter of positioning and promotion as of investing in new digital features. The Power of Digital...

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