Thomas Marks

43% of Retailers Say False Declines Are a Major Problem for Shoppers
43% of Retailers Say False Declines Are a Major Problem for Shoppers
April 02, 2024  |  Retail

As retailers look to offer positive payment experiences to shoppers to keep them coming back, a significant share sees false declines as a sticking point,...

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10 C-Suite Execs Share Their Recipe for Sustainable Success
10 C-Suite Execs Share Their Recipe for Sustainable Success
August 23, 2023  |  Business

There are as many ways to do business as there are businesses themselves. And each of those organizations has their own “One Thing” that they...

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Functionality, Flexibility and Features: The Three F’s That Give Subscription Commerce an A
Functionality, Flexibility and Features: The Three F’s That Give Subscription Commerce an A
August 07, 2023  |  eCommerce

For eCommerce merchants, if you aren’t first, you might as well be last. While not a golden rule, in today’s fast-evolving environment, the quote rings...

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EU Customers Warming to Convenience of Retail Subscriptions
EU Customers Warming to Convenience of Retail Subscriptions
March 23, 2023  |  Subscription Commerce

Competition in the eCommerce space is increasing as customer acquisition costs continue to rise.  Thomas Marks, head of growth at sticky.io, attributes the growing competition to...

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3 Areas Subscription Businesses Need to Focus On to Retain Customers
3 Areas Subscription Businesses Need to Focus On to Retain Customers
February 14, 2023  |  Subscription Commerce

After 2022’s “great unsubscribe,” subscription brands are hyper-focused on strengthening retention for the year ahead. That’s what Thomas Marks, head of growth at eCommerce subscription...

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