virtual assistants

Amazon Hits Snags in Revamping Alexa Into Agentic AI
Amazon Hits Snags in Revamping Alexa Into Agentic AI
January 14, 2025  |  Alexa

Two years into its planned revamp of Alexa into a smarter voice assistant with generative artificial intelligence (AI) at its core, Amazon is running into...

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Apple Says Siri Data Used Only to Improve Voice Assistant
Apple Says Siri Data Used Only to Improve Voice Assistant
January 06, 2025  |  Apple

Apple reportedly said Monday (Jan. 6) that data collected by its voice assistant, Siri, is used only to improve the product and has never been...

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OpenAI’s Latest ChatGPT Upgrade Aims at Business Workflows
OpenAI’s Latest ChatGPT Upgrade Aims at Business Workflows
December 17, 2024  |  artificial intelligence

An artificial intelligence (AI) chatbot that remembers what you asked it to do last month? That’s the promise behind ChatGPT’s latest upgrade, which could push...

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This Week in AI: AI Opens Door for Retailers to Gather Insights and Drive Spending
This Week in AI: AI Opens Door for Retailers to Gather Insights and Drive Spending
December 06, 2024  |  artificial intelligence

New research shows artificial intelligence (AI) can now navigate computer interfaces through voice commands to handle eCommerce transactions, even as most U.S. consumers don’t realize...

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No More Clicks: New AI Lets Consumers Shop Online With Voice Commands
No More Clicks: New AI Lets Consumers Shop Online With Voice Commands
December 05, 2024  |  artificial intelligence

A new research paper reveals artificial intelligence (AI) systems using large language models can now effectively control computer interfaces through natural interaction. These agents can...

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Paytronix Adds GenAI Assistant to Guest Engagement Platform
Paytronix Adds GenAI Assistant to Guest Engagement Platform
November 11, 2024  |  artificial intelligence

Paytronix has added a generative artificial intelligence (AI) assistant to its guest engagement platform for restaurants and convenience stores. The new Paytronix Assistant can respond...

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Amazon Adds GenAI Shopping Guides to Personalize eCommerce Experience 
Amazon Adds GenAI Shopping Guides to Personalize eCommerce Experience 
October 10, 2024  |  Amazon

Amazon has implemented new generative artificial intelligence (GenAI) technology in an attempt to improve product research and personalize shopping recommendations on its eCommerce platform, joining...

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Amazon and Walmart Dial Up Search to Boost Consumer Loyalty
Amazon and Walmart Dial Up Search to Boost Consumer Loyalty
October 04, 2024  |  eCommerce

Amazon and Walmart are improving their search capabilities with next-gen technologies such as generative artificial intelligence (AI) in an effort to increase consumers’ spending and...

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Volkswagen Begins Rollout of GenAI-Powered Virtual Assistant for Vehicle Owners
Volkswagen Begins Rollout of GenAI-Powered Virtual Assistant for Vehicle Owners
September 24, 2024  |  artificial intelligence

Volkswagen of America partnered with Google Cloud to integrate a generative artificial intelligence (AI)-powered virtual assistant into its myVW mobile app for vehicle owners. The...

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