Retailers Promote Curbside and Pickup, Social Commerce Emerges, Experiential Retail Builds Loyalty

Curbside Pick-up

Social media companies focus on commerce as the holidays near. Plus, retailers rely on experiences to build brand loyalty with their customers, and more retailers are pushing their customers to use curbside delivery and in-store pickup as they struggle to fill vacancies.

Data:

10K-12K: Square feet of average CAMP store location.

57%; 17%: Share of CAMP customers who return once a month and once a week, respectively.

50%: Share of delivery costs that occur in the last mile.

30K: Drop in Target’s planned 2021 seasonal employee count.

$36B: Projected value of social commerce market for the U.S. in 2021.