People-Centered Payments: How TSYS Views Innovation

As TSYS’ new Director of Innovation, Chris Colson must answer some difficult questions: how can payments be innovated to the benefit of not just TSYS, but to consumers and society as a whole as well? How can TSYS’ mantra of “people-centered payments” impact the industry as it grows? Market Platform Dynamics’ CEO Karen Webster spoke with Colson about omnichannel payments, why both incremental and disruptive innovations are important for the future, and why societal impact is an important component to successful innovation.